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Customization Support

We support different product and project requirements with flexible customization solutions based on actual application needs. Whether for size, structure, color, load requirement, or packaging, we work closely with customers to provide suitable product solutions for different markets and usage scenarios.

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Customization Process

  • Requirement Communication

  • Solution Confirmation

  • Drawing or Sample Review

  • Production Arrangement

  • Quality Inspection

  • Delivery and Follow-up

One-stop service

To provide every customer with more professional, efficient, and hassle-free shelving and storage solutions, Shanghai King Global Shelf Co., Ltd. has established an integrated service system that covers every stage of the process—from pre-sales to in-sales and after-sales. With a customer-centric approach, we ensure that our services are present at every critical stage of the project.
  • 01
    Pre-sales Service

    Our team provides timely consultation, product recommendations, and preliminary solution support based on different application needs. We help customers better understand product options, specifications, and suitable configurations before order confirmation.

  • 02
    In-sales Service

    During production, we follow up on key progress and maintain efficient communication to ensure the order moves forward smoothly. From manufacturing arrangement to process coordination, we focus on quality, schedule, and execution.

  • 03
    After-sales Service

    We continue to provide responsive after-sales support after delivery, helping customers with product follow-up, replacement coordination, and related service needs to ensure long-term and stable cooperation.